Background:
An existing user of HP Designjet 500 wide format printer has acquired the Canon iPF710 large format printer recently. The customer is satisfied with the line accuracy and the print speed of Canon iPF710 except the contrast of the Cyan line from AutoCAD printout.
Query:
An on-site study was carried to address the customer query. The customer showed us the same drawing which was printed by Canon iPF710 and HP Designjet 500. The black, grey, magenta, yellow and others colors lines printed by Canon iPF710 are either matching or having better contrast as compared to the HP Designjet 500 printout except for the Cyan color.
Solutions:
There are 3 possible solutions that might solve the customer enquiry.
1. Educate the customer to use AutoCAD color screen chart for color selection.
2. Perform ICC color profile
3. Adjust the Canon iPF710 printer driver settings
The proposal no.2 was filtered as it is such an over engineered to perform ICC profiling in CAD environment.
Proposal no.1 was turned down by the customer as it seems to be an extra work to them. In short, from the customer point of view, since the Canon iPF710 is a new printer, besides the faster printing speed, what the customer expect is the new printer to provide better contrast of all the color lines as well.
Hence, the customer query was solved by adjusting the Canon iPF710 printer driver setting as below.
An existing user of HP Designjet 500 wide format printer has acquired the Canon iPF710 large format printer recently. The customer is satisfied with the line accuracy and the print speed of Canon iPF710 except the contrast of the Cyan line from AutoCAD printout.
Query:
An on-site study was carried to address the customer query. The customer showed us the same drawing which was printed by Canon iPF710 and HP Designjet 500. The black, grey, magenta, yellow and others colors lines printed by Canon iPF710 are either matching or having better contrast as compared to the HP Designjet 500 printout except for the Cyan color.
Solutions:
There are 3 possible solutions that might solve the customer enquiry.
1. Educate the customer to use AutoCAD color screen chart for color selection.
2. Perform ICC color profile
3. Adjust the Canon iPF710 printer driver settings
The proposal no.2 was filtered as it is such an over engineered to perform ICC profiling in CAD environment.
Proposal no.1 was turned down by the customer as it seems to be an extra work to them. In short, from the customer point of view, since the Canon iPF710 is a new printer, besides the faster printing speed, what the customer expect is the new printer to provide better contrast of all the color lines as well.
Hence, the customer query was solved by adjusting the Canon iPF710 printer driver setting as below.
1. Open the Canon iPF710 printer driver and choose 'Advanced Settings'.
2. Click on the 'Color Settings' icon.
3. Select the 'Matching' tab.
4. Under the Matching Method, select 'Saturation'.Besides Cyan, the contrast of the Black, Magenta and Yellow are also improved.
No comments:
Post a Comment